Returns and Exchanges
Returns
Returns must be initiated within 30 days of purchase. The receipt and/or order number must be included as well as reason for return.
After the returned item is received by us, we will return funds to your account, within 2-4 business days. You will be notified via email.
Sale items and gift cards do not qualify for returns or exchanges.
Purchases automatically qualify for return if it was an issue in quality of the print or an error on our end (wrong print, wrong size, etc.).
But, we’re not jerks so if there’s another reason you’d like to return an item, please reach out and we’d love to chat about it.
Contact us via email to initiate a return or exchange at: info@rollingryno.design
Exchanges
Products that qualify for exchanges include: an error on our end (wrong print, wrong size, etc.) or a change in size.
Products must be in original condition to be exchanged (cannot be washed at home, stained, etc.)
Shipping costs may be up to you depending upon the reason for the exchange.
Contact us via email to initiate a return or exchange at: info@rollingryno.design